Returns Policy

We are happy to exchange or refund your purchase if it is unsuitable. Please return your purchase in its original condition, completed with labels, and packaging where available within 30 days. Please include your order form, name, address, phone number, order number and reason for return or exchange. We recommend that you obtain insurance and proof of posting as we do not take responsibility for parcels in transit from customers.

Unfortunately we do not offer a free returns service, nor do we provide pre-paid postage labels.

If you receive an item that is damaged or faulty, please contact our Customer Services Team on 07957 664 171 or email will@oneupgolf.co.uk

Should you return an item, please allow up to 30 days for us to process the refund.

All refunds will be made to the original payment method.